The first human-quality AI agent

AI Agent

Meet Thorium — your AI teammate for frontline support.

Knowledge

Trained on your support content, Thorium delivers fast, precise answers — 24/7 and enabling true self-service support.

Behaviour

Thorium mirrors your tone and respects your policies, delivering answers your team would approve.

Actions

More than chat — Thorium takes action: updates accounts, and resolves issues in real time.

AI Agent Chat Interface

One inbox. One Platform. Zero chaos.

Ticketing

Connect all channels that matter, manage from one hub. Never miss a request—no matter the source.

Respond faster, centralize everything

Ticketing UI

Inbox

Smart notifications keep you informed and on top of SLAs. Stay sharp, stay on time.

Prioritize what matters most

Inbox UI

Custom fields

Create custom fields, assign unlimited values, and streamline requests.

Tailor workflows without code

Custom fields UI

SLAs

Set SLAs for response and resolution. Track and deliver—right on time.

Stay ahead of support targets

SLAs UI

External links

Link issues for seamless support, product, and engineering alignment.

Bridge teams and tools instantly

External links UI
FOR SUPPORT AGENTS

AI-first tools for more efficient agents

Knowledge Unified.
Searchable. Instant.

Import content from anywhere. Search across docs, chats, and tickets. Empower your agents with one trusted place for answers.

  • Import from any platform
  • AI-powered search
  • Auto-sync content from all sources
Knowledge Base Interface

Knowledge Base

Create a unified source of truth with AI-powered knowledge management.

Workflows

Automate repetitive tasks and build scalable support flows in minutes.

Omni-channel

Whether it's email or chat — stay connected across all channels.

Works with what you already use.

Connect your entire tech stack with our seamless integrations. No matter what tools your team relies on, we've got you covered.

Don't just support. Transform.

Join the AI-native era of customer service — faster, smarter, human-quality.

Start Transforming Support→